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Pricing

An agent that works harder should not cost more to keep. Approval routing and spending ceilings are on every plan, including the free one. They are not a tier.

  • Free

    £0

    No card required

    One agent, and the whole approval model. No card.

    Get started
  • Light

    £20per user / month

    Billed monthly

    More runs for a shop testing one repeated workflow.

    Start on Light
  • Pro

    £50per user / month

    Billed monthly

    For a shop running its orders, stock and inbox through agents.

    Start on Pro
  • Pro 2x

    £100per user / month

    Billed monthly

    Twice the run allowance, same shape.

    Start on Pro 2x
  • Scale

    £200per user / month

    Billed monthly

    Higher run, voice and seat limits for a larger operation.

    Start on Scale

Business

Priced per seat, with a 14-day free trial. Contact sales and you get the right plan straight away, and anything unusual goes to a person.

Save up to 20% paid yearly
  • Essential

    £15per user / month

    Billed monthly

    Minimum 2 seats, excluding VAT

    For a small team running its first shared agents.

    Contact sales
  • Professional

    £20per user / month

    Billed monthly

    Minimum 2 seats, excluding VAT

    More agents and credits for a team that works through agents every day.

    Contact sales
  • Enterprise

    £30per user / month

    Billed monthly

    Minimum 2 seats, excluding VAT

    The highest limits and the faster queue, for a larger team.

    Contact sales

NoteRuns and voice minutes draw on your plan’s allowance. What is left is on the usage screen inside the product, before anything beyond it is charged.

Compare every plan

Every plan carries the boards, the named agent record and the full run transcripts. What the plans differ on is volume, seats, and how much of the operation you can leave running on its own.

Hawi plans compared by workspace limits, product capability, security and support.
PlanFreeLightProPro 2xScale
Workspace
PeopleSeats are what you pay for. Nobody is billed per action.UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Agents151535100
Monthly AI credits1 credit = £0.000001 of protected AI and tool cost.25k5M14M29M60M
Queue priorityWhere your runs sit when the platform is busy.Low priorityStandard queueStandard queueFast Track queueHigh Priority queue
Minimum seats11111
BoardsUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
1.0 Intake
Connected mailbox ingestionFor providers offered by the live connector registry.IncludedIncludedIncludedIncludedIncluded
Connected marketplace messagesFor providers offered by the live connector registry.IncludedIncludedIncludedIncludedIncluded
Board templatesIncludedIncludedIncludedIncludedIncluded
Routing rulesIncludedIncludedIncludedIncludedIncluded
Saved viewsNot includedIncludedIncludedIncludedIncluded
Duplicate detectionNot includedIncludedIncludedIncludedIncluded
Inbound forms and webhooksNot includedNot includedIncludedIncludedIncluded
2.0 Watch
Stock cover against rate of saleIncludedIncludedIncludedIncludedIncluded
Listing-against-sheet driftIncludedIncludedIncludedIncludedIncluded
WatchlistsIncludedIncludedIncludedIncludedIncluded
Lead-time-aware warningsNot includedIncludedIncludedIncludedIncluded
Listing quality checksNot includedIncludedIncludedIncludedIncluded
Price sanity checksNot includedNot includedIncludedIncludedIncluded
Scheduled supplier chasingThe second chase is the one nobody remembers to send.Not includedNot includedNot includedIncludedIncluded
Multi-marketplace stock poolingOne stock pool across every channel you sell on.Not includedNot includedNot includedIncludedIncluded
3.0 Act
Configurable agent rolesGive each agent its own job, model, tools and limits.1 roleIncludedIncludedIncludedIncluded
Agent handoffsIncludedIncludedIncludedIncludedIncluded
Live run view and mid-step stopIncludedIncludedIncludedIncludedIncluded
The ForgeDescribe a job, get an editable agent.Not includedIncludedIncludedIncludedIncluded
Agent marketplaceNot includedNot includedIncludedIncludedIncluded
Voice agentsNeeds a telephony provider. Voice Units are billed separately.Not includedNot includedNot includedIncludedIncluded
Cross-workspace handoffsHand work to agents in another organisation's workspace.Not includedNot includedNot includedNot includedIncluded
4.0 Approvals
Approval queueRoute spend, refunds and supplier commitments to a person.IncludedIncludedIncludedIncludedIncluded
Per-agent spending ceilingOne number per agent. A new workspace starts at nothing.IncludedIncludedIncludedIncludedIncluded
Before-and-after on the recordIncludedIncludedIncludedIncludedIncluded
Permanent, named approval recordIncludedIncludedIncludedIncludedIncluded
Amend before releasingIncludedIncludedIncludedIncludedIncluded
Email and mobile approvalsNot includedIncludedIncludedIncludedIncluded
Per-person approval limitsNot includedNot includedNot includedIncludedIncluded
Automatic settlement permissionA separate switch with its own ceiling. Starts at nothing.Not includedNot includedNot includedIncludedIncluded
5.0 Monitor
Morning briefIncludedIncludedIncludedIncludedIncluded
Full agent transcriptsIncludedIncludedIncludedIncludedIncluded
Team chatNot includedIncludedIncludedIncludedIncluded
Volume and time-to-settle analyticsNot includedNot includedIncludedIncludedIncluded
Scheduled email digestsNot includedNot includedIncludedIncludedIncluded
Split by agent and by personNot includedNot includedNot includedIncludedIncluded
CSV exportNot includedNot includedNot includedIncludedIncluded
Connections & API
Available connectors47 connectors across 16 categories, from the customer-connectable registry.IncludedIncludedIncludedIncludedIncluded
Outbound webhooksNot includedNot includedIncludedIncludedIncluded
Developer API keysRead-only endpoints and scopes you issue and rotate yourself.Not includedNot includedNot includedIncludedIncluded
MCP accessNot includedNot includedNot includedIncludedIncluded
Custom connectorsBring a provider the registry does not cover yet.Not includedNot includedNot includedNot includedIncluded
Sandbox workspaceA second workspace to try changes in before they touch the shop.Not includedNot includedNot includedNot includedIncluded
Access & security
Encrypted credentials at restIncludedIncludedIncludedIncludedIncluded
Two-factor authenticationIncludedIncludedIncludedIncludedIncluded
Roles and permissionsNot includedIncludedIncludedIncludedIncluded
Google and Microsoft sign-inNot includedIncludedIncludedIncludedIncluded
Audit logNot includedNot includedNot includedIncludedIncluded
Configurable data retentionNot includedNot includedNot includedIncludedIncluded
Data processing agreementNot includedNot includedNot includedIncludedIncluded
SAML single sign-onNot includedNot includedNot includedNot includedIncluded
SCIM provisioningNot includedNot includedNot includedNot includedIncluded
Support
Documentation and communityIncludedIncludedIncludedIncludedIncluded
Email supportNot includedIncludedIncludedIncludedIncluded
Priority supportNot includedNot includedNot includedIncludedIncluded
Named contactNot includedNot includedNot includedNot includedIncluded
Onboarding and migration helpNot includedNot includedNot includedNot includedIncluded

These rows describe how the plans are intended to differ and are not yet read from the billing catalogue, unlike every figure above them. If one of them is the reason you are choosing a plan, ask us to confirm it in writing before you buy.

Start free. Move up when it has earned it.