Voice

Voice is the least finished area of the product and this page is written to say so precisely, because the alternative is somebody planning a week around a capability that is not connected yet.

What works today

• Speech generation through a protected server route, when its provider credentials are configured for the deployment. This is real audio from a real provider.
• Choosing a voice per agent.
• The call-outcome and transcript surfaces, as clearly labelled previews running on illustrative data.

What does not work yet

• Live inbound and outbound calling. This needs a telephony provider and a backend pairing contract that are not wired into the product.
• Echo pairing, which is currently browser-local rather than a real device pairing.
• Local voice-note recording, which is pending delivery support.

Voice is priced separately

Voice is an add-on with its own monthly charge and a bundle of included minutes, rather than something folded into every tier. The current figures are read from the live billing catalogue and shown on the pricing page; this page deliberately does not repeat them, because a price written into documentation is a price that goes stale without anybody noticing.